Is it Decision Time, Teaching Time, or Leadership Time?
A lot of my clients tell me the “process” that they went through to make a decision to…
News February 3Latest in: Leadership
Memories are Forever, Time is Not
We are fortunate to move forward with it. However in a lot of cases we can tend to…
News February 3
Survey Says… Surveys are a Valuable Automotive Marketing Tool!
Most automotive dealerships and businesses are currently doing some form of marketing. You may be sending out email…
News February 3
Selling with Confidence!
Selling is a transfer of emotion. If your advisors are knowledgeable, confident, and passionate about the services they…
News February 3
Interview with Dominic Papa, Owner of Papa’s Automotive Group
For 66 years, Papa’s dealerships have been a mainstay in Connecticut. Adding Dodge and Jeep in 1967, and…
News February 3
Four Operational Challenges for Dealers To Address In 2014
If I were to offer a two-word outlook for the coming year it would be, “cautiously optimistic.” Don’t…
News February 3
Would you Third Row Seating with your DMS?
A young couple is buying a new car. They have completed the negotiations and are about to sign…
News January 31
Compliance and the “Digital” Social Media Dealer
I attended this past year’s Digital Dealer Conference in Las Vegas. I walked away with great information for…
News January 31
Whose Eyes are on Your F&I?
Eyes from several different viewpoints, not all of them legitimate, are watching your F&I processes carefully. Some are…
News January 31
‘SCAM’ is a Four Letter Word
The age-old game is still being played, just with new rules.One of my clients has a new Parts…
News January 31
