Shop Success in Five (sort of) Easy Pieces
Shop success in five (sort of) easy pieces, according to Search Auto Parts. There is no easy path…
News January 13Latest in: Leadership
How to Boil a Frog with CRM
If you put a frog into a pot of boiling water, it will leap out immediately. But if…
News January 11
Why Every Dealership Should Have a Giant Inflatable Gorilla
According to Driving Retention, how dealers and managers can utilize their resources and better manage their marketing dollars.…
News January 9
How to Get a Car Dealer License in Florida
The beginning steps of starting your own car dealership in Florida, according to JW Surety Bond. If you…
News January 9
Lessons from The Wolf of Wall Street: Is Your Boss a Psychopath?
Lessons from the Wolf of Wall Street, according to Harvard Business Review. The debauchery-laden film by Martin Scorsese…
News January 7
Changing Your Forecast for Real Growth in Fixed Operations
In my travels, I am constantly asked, “How should I forecast my department?” It’s a great question and…
News January 7Google’s New Search Mousetrap Changes the Game
Enhanced AdWords Campaigns. Hummingbird. Conversational Search. There’s been no shortage of big headlines coming out of the Mountain…
News January 7
Reinsurance and Succession Planning
Insurance is a very important profit center for a car dealership. And in my opinion, insurance will only…
News January 7
The Answers to Your Questions about Automated Customer Communication
What if your customers were automatically notified the minute their vehicle was completed, after receiving its maintenance? What…
News January 7Service by the Numbers: Seven Benchmarks of Success!
For those of you attending the NADA convention January 24 – 27 in New Orleans, I will be…
News January 6
