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Latest in: Leadership

What Causes Dealer Bonds to Increase?

2014 is a year of changes for the auto dealer industry. As laws change and new bills get…

News August 11

Lighting up Your Environment and Safety

When thinking about safety at your facility, most often we consider safety procedures that we follow, and policies…

News August 11

Dealers as Hunter-Gatherers or Farmers – Where Do You Stand?

Here’s a question that’s had me thinking: Has the evolution of the automotive retail business reached a point…

News August 8
Featured

Your Service Advisors: Pushy, Passive, or Proactive?

If you’ve read any of my articles over the past five years, you already know how strongly I…

News August 4
Featured

Time in a Bottle

Why are muscle cars or classic cars from the 50’s, 60’s, and very early 70’s so popular? What…

News July 31

Deal Competition Creates Good Buyer Behavior and High Prices

The dealership seller’s market remains incredibly robust. Despite our industry’s slowing growth rate (1% increase in sales year…

News July 31

Talk Dealer to Me – Suburu of Puyallup Talks “Why Buy”

Talk Dealer to Me is a Q&A series that features dealership secrets to car sales and customer loyalty…

News July 31

Momentum… and an Off-the-Wall Idea that Might Make you Money

lab·y·rinth ˈlab(ə)ˌrinTH/ noun 1. a complicated irregular network of passages or paths in which it is difficult to…

News July 30
Featured

Seven Mobile Marketing Tips Every GM Needs to Know

It’s time. Are you using mobile advertising to steer today’s car buyers your way? The number of people…

News July 30

Customer Profiling in the Digital Age

Recent technological innovations in data collection and customer feedback have been a boon to automotive dealers, providing them…

News July 30