Paying For Recalls – Audits on the Rise
Following a spate of recent (and ongoing) vehicle recalls from nearly every manufacturer, there appears to be an…
News October 17Latest in: Leadership
Basic Training
“Psychology for the Fighting Man” was a basic leadership book issued in 1943. The leadership challenges illuminated for…
News October 17Four Important Buy/Sell Trends
Buy/sell activity in the first half of 2014 rose 75%, with private acquirers once again leading the industry.…
News October 17
What’s Being Sold Out of Your F&I Office?
Disparate impact and dealer participation continue to be at the forefront of the CFPB agenda, and a hot…
News October 17
Fifty-Fifty, Not So Nifty
As a business succession planner, I encounter the full gamut of dealership business structures, Regular C corporations, S-corporations,…
News October 14Importance of your Exceptions Report
In dealerships throughout the country, there is a report that reveals how your processes are working and how…
News October 13How to Prevent Greenwashing
Greenwashing is the practice of claiming that your processes are environmentally stainable without proof. Greenwashing is visible in…
News October 13
Lead Tracking: Identify Your Future Customers and Learn How to Connect with Each One
Successfully connecting with your online leads is essential for ongoing growth. Many leads come in through your website…
News October 9
Technology as a Habit
I was recently asked to speak on the habits of highly effective office managers and controllers. Over the…
News October 9
3 Ways Technology and Transparency Are Transforming New Vehicle Retailing
It’s fair to say that the advent of new technologies and the rise of pricing transparency have forever…
News October 8
