CFPB Comes Out Swinging Against Arbitration in Releasing its Required Study
Arbitration and class action waiver clauses in retail installment sales contracts (“RISCs”) are important to dealers to help…
News May 4Latest in: Leadership
This Is Beautiful and You’re Messing It All Up
“The Internet killed my gross profit.” “The Internet made it so competitive we have to give away cars.”…
News May 45 Ways to Win with Today’s Digitally Savvy Service Shopper
In the time it takes to read this article, a service customer will research, evaluate and select a…
News May 4Website Analytics is Quickly Becoming Obsolete – Part 4
Starting with Part One and through Part Three we have examined changing technology, design advancements and marketing strategies…
News May 4Opportunity Costs of Ignoring Your Bottom Line
1. Introduction There are many competing initiatives that leadership faces in the business world every single day. The…
News May 4The Truth about Decline
Most managers don’t realize their organization is in decline until results hit the skids. Then they react, or…
News May 4Family Feuds and Business Turf Wars: How Do They Start? How Do They End?
A lot of people lose sleep over a great divide where two or more people have chosen sides.…
News May 43 Ways Packs Prove Problematic for Dealers
There’s no question that dealers like packs. But packs have become increasingly problematic for dealers, sometimes in ways…
News May 4Never Underestimate The Outcome Of Tomorrow By What You Do Today
Entrepreneurial leadership has never been more important in business than it is right now! Entrepreneurial Leaders need to…
News May 4The Other Half: Is Your Dealership Neglecting the Most Important Half of the Market?
Women drivers now outnumber male drivers, and women influence as much as 80% of all auto purchases. 53%…
News May 4
