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Latest in: Leadership

Distance May Still Make the Heart Grow Fonder

It takes time, effort and resources to acquire a new automotive customer. After the initial sale, dealers invest…

News June 24

The Core of Business Growth

Question: Is your dealership and its team members working under an all-encompassing business plan and processes or are…

News June 23

Capture, Conquest and Close

Remember the days when print was the dominant medium for dealer advertising? Many thought that would never change.…

News June 23

5 Secrets To Make Lead Generation Work For You

Yin Yang is perhaps the most known and documented concept used within Taoism. With Yin/Yang, two halves come…

News June 23

Make Customer’s Drive to Your Virtual Car Lot a Breeze

Today, more consumers are researching cars online before ever stepping onto a dealer’s lot, significantly cutting down on…

News June 23

Why your BDC Manager Can’t Be Your Administrative Assistant

Your business is booming, you’ve got your sales teams, desk managers and finance managers all ready to go.…

News June 23

Everything is Awesome in the Buy/Sell Market

The strength of the auto retail market and the improving economy will drive dealership acquisition activity and blue…

News June 22

3 Traits That Make a Great Leader

Being a leader isn’t easy – if it were, everyone would be one. Leading others comes with more…

News June 22
Featured

Telltale Signs Your Customer Is About To Leave (And What You Can Do About It)

If we’re honest, most of us will admit that we have favorite clients and customers. Maybe they earn…

News June 19

The Breakdown on Customer Relationship Management

It all comes down to customers. Without them, there’s no reason to be in business. The best business…

News June 19