What Would Your Customers Do If There Weren’t Any More Discounts?
Loyalty is a fickle thing. While your customer has consistently serviced their vehicle with you, when they get…
News May 17Latest in: Leadership
NADA 2016: An Overview of the Market Ahead
This year’s AutoTeam America Buy/Sell Summit and CEO/CFO Forum at the National Automobile Dealers Association (NADA) Convention and…
News May 16
Managing Data Security and Taming Your Biggest Risk
Data breaches and hacker access to confidential customer information is a growing fact of life. And not just…
News May 16
Leadership Heads-up: Pride Comes Before Destruction
A well-known proverb warns, “Pride comes before destruction, and an arrogant spirit before a fall.” For some reason,…
News May 16
Why Do Dealerships Still Run Display Ads Even Though They Suck?
If I told you 50 years ago that in 2016 newspaper ads would be virtually useless, billboards only…
News May 16
Compliance: Minimize Risk & Maximize Profits
The government has shifted its gaze and is currently squarely centered on the automotive retail space. Government agencies,…
News May 16
How to Create a Culture of Health for Happy, Productive Employees
Are you looking for ways to improve employee productivity and boost morale? Consider creating a culture of health…
News May 13
4 Absolutes of an Automotive Game Changer
I have great news. You don’t have to be a genius to change the game, and you don’t…
News May 11
How Mazda’s New Recipe for Customer Loyalty Can Translate to Dealers
In a recent interview with Automotive News, Masahiro Moro, head of Mazda North American Operations, detailed Mazda’s plan…
News May 10
Alleged ECOA Violations and Dealerships: Will the Market Tip?
It’s the start of a new year, and like clockwork, the Consumer Financial Protection Bureau (CFPB), ever vigilant…
News May 3
