Latest in: Leadership

AI is Not Going to Take Your Job

Now more than ever, the very mention of implementing AI in business evokes polarizing reactions from people, especially…

Has Your Digital Retailing Process Become Irrelevant?

In 2016, Google came out with a study that illustrated the 5 micro-moments in a car buyer shopping…

Training Dealers & OEM Partners to Leverage AI & Advanced Data to Better Sell Connected Vehicles

New opportunities related to connectivity, advanced electronics, and computer technology are becoming increasingly important as vehicle technology advances.…

Navigating the Road to Profitability: How Auto Dealers Can Thrive in the Era of Electric Vehicles

The automotive industry is undergoing a revolutionary shift as the world embraces electric vehicles (EVs) for their environmental…

Why “Human-Assisted” Artificial Intelligence is an Imperative in Auto Loan Management

Although AI and automation boost efficiency, providing the “human touch” augmented by these powerful tools can create an…

Three Key Areas to Focus on for Fixed Ops Success

A well-managed BDC can significantly impact sales, raise service profits, and increase retention, but achieving success in this…

Seven Reasons Employees are Leaving Your Dealership

Why More Dealers Are Enabling Sales Staff to Present F&I Products Earlier in the Shopping Process

How Auto Dealerships Can Prevent Data Breaches

Auto dealerships handle a myriad of documents that contain customers’ personal data, extensive vehicle records, transaction histories, and…

Standing Too Close to the Elephant