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Latest in: Leadership

Has Your Dealership Embraced Mobile Tablets?

Are employees in your dealership using mobile tablets in service, sales and/or F&I departments? Despite much interest and…

News June 9

Knowing Your Clients

Can you tell me the make and model of the car each of your clients have? What about…

News June 8

Socially Responsible Dealerships & Customer Loyalty

All humans have feelings and those feelings can absolutely affect their decisions in life, including any products purchased,…

News June 8
Main Featured

Interview with Fred Salinas, Owner, Friendly Ford of Crosby

Fred Salinas, the owner of Friendly Ford in Crosby, TX, got his start in automotive on the manufacturer…

News June 7

Tighten Key Processes and Controls Now to Prepare for Tomorrow

As we look around the country, it appears that the auto sales are strong in many areas and…

News June 6

DMS Management Made Easy

Management expert Peter Drucker once said, “Most of what we call management consists of making it difficult for…

News June 6

The Paradox of Progress

In taking a detour this month I want to share with you something I have been observing in…

News June 3

The Implications of Rising Dealership Real Estate Values

Dealership real estate is an increasingly important factor in dealership valuation.  Commercial real estate prices have risen significantly…

News June 3

Four Ways to Keep Peace in the Family Business

“If I thought my business would hurt my family, I’d sell it!” exclaimed my client. I wish I…

News June 3
Main Featured

Protecting Your Culture in an Age of Entitlement

Entitlement is defined as believing you are owed special rewards, privileges or treatment. In essence entitlement says, "You…

News June 3