Does Recall Non-Compliance Leave Your Dealership More Liable & At Risk?
There’s no question – the recall crisis is eroding the confidence consumers have in vehicle safety. Every day,…
News June 15Latest in: Leadership
How to Stop Vendor Finger Pointing
One of the most common frustrations I hear from dealership employees is vendor finger pointing. Have you ever…
News June 14
Winning Starts With WHY: The Critical Role of the "Why Factor" in the Auto Industry
Every business in existence knows what they do – or what product they offer and the associated features…
News June 14
Turning the "Perfect" Opportunity into Goodwill and Car Sales
While car dealerships aren’t necessarily held in high regards by consumers, there are many dealers out there that…
News June 14
Has Your Dealership Embraced Mobile Tablets?
Are employees in your dealership using mobile tablets in service, sales and/or F&I departments? Despite much interest and…
News June 9
Knowing Your Clients
Can you tell me the make and model of the car each of your clients have? What about…
News June 8
Socially Responsible Dealerships & Customer Loyalty
All humans have feelings and those feelings can absolutely affect their decisions in life, including any products purchased,…
News June 8
Interview with Fred Salinas, Owner, Friendly Ford of Crosby
Fred Salinas, the owner of Friendly Ford in Crosby, TX, got his start in automotive on the manufacturer…
News June 7
Tighten Key Processes and Controls Now to Prepare for Tomorrow
As we look around the country, it appears that the auto sales are strong in many areas and…
News June 6
DMS Management Made Easy
Management expert Peter Drucker once said, “Most of what we call management consists of making it difficult for…
News June 6
