2024 Dealership Outlook: How to Handle Human Resources
In November, UAW leadership successfully ratified a new 4½-year contract with Detroit’s Big Three—Ford, GM and Stellantis—after six…
News February 27Latest in: Leadership
“It Can Happen To You, It Can Happen To Me, It Can Happen To Everyone Eventually”
90125. No, it’s not a zip code. And, it’s not a television show. It was an album released…
News February 20
FTC’s New CARS Rule Imposes Added Requirements on Auto Dealers
Almost 18 months after it first proposed the rule, the FTC announced its Combating Auto Retail Scams Trade…
News February 7
Dealer Magazine: Stay Ready So You Don’t Have to Get Ready!
Most dealership service drives are a massive beehive of activity—a constant, never-ending churning of machines and humanity. It’s…
News February 2
They Changed My Pay Plan…Again
In the car business our turnover is out of control. There are many reasons but the one I…
News January 29
Understanding Customer Needs Through AI in Automotive Retailing: Building a Secure System of Intelligence | 2024 Digital Dealer Year in Review
As we come to the end of 2024, digitaldealer.com asked for the experts who contributed their knowledge to…
News January 2
How to Avoid Needing a Barf Bag At Your Dealership
Recently, I was traveling on Something-or-other Airlines, (as I often do), and noticed the barf bag in my…
News December 14
Three Key Areas to Focus on for Fixed Ops Success
A well-managed BDC can significantly impact sales, raise service profits, and increase retention, but achieving success in this…
News September 28
Astroturfing: What it is and Why Your Dealership Should Avoid it
Astroturfing is organized activity that is intended to create a false impression of a widespread, spontaneously arising, grassroots…
News September 25
What’s Needed to Truly Establish a Digital Presence for Used Auto Dealers, Lenders and OEMs
The auto industry has been laser-focused on digitizing the retail shopping experience for several years, especially since the…
News August 22
