Ready, Shoot, Aim Mantra?
Crazy to admit but the same problems we witnessed 5, 10, 15 years ago still infect and remain…
News August 8Latest in: Leadership
Family and Business Separation – Is it Possible?
In a family-owned automobile business, the dealership and general business dynamics often become the center of family interaction.…
News August 8
How to Become a Game Changer!
In last month’s column I presented differences in the mindset and behaviors of three primary performance groups: caretakers,…
News August 8
Stop Following The Vendor Trend
The automotive industry, while very complex and diverse, has one unified major flaw. This flaw can directly affect…
News August 8
Your CRM May Be Failing You
A CRM can be the most complex and instrumental part in the success of the dealership, but too…
News August 2
A Big Old Can of Nonsense: Who Needs Loyal Customers Anyways?
With all of the recent epiphanies that thought leaders in ours and other industries that businesses should be…
News August 2
3 Steps to Comprehensive Compliance Training
Auto dealerships that are not compliant feel the impact directly in terms of their loss of profits and…
News August 2
Do You Value your Employees? Show Them!
A little over a year ago, the founder of a credit card payment processing company made an unorthodox…
News July 27
Better Culture = More Women
According to the U.S. Bureau of Labor Statistics, “Despite the prominence of leadership roles, women hold about 25…
News July 25
Modern Communication: What Your Customers Want
Customer expectations are continuously evolving, and for businesses, it’s a matter of keeping up or getting passed by…
News July 22
