Why So Serious? Earning Loyalty, Advocacy & New Customers through Humor
Last week, a UK based travel company received an interesting Facebook post – a user posted a screenshot…
News September 7Latest in: Leadership
For Maximum Revenue You Must Get Emotional
Many businesses, including the automotive industry, have a strong focus on creating a better customer experience through technology.…
News September 6
The (More) Important Role of the Capital Markets in Auto Retail Buy/Sells
The financial markets, and in particularly bank lending, play a particularly important role in today's buy/sell market. Certainly,…
News September 1
Transform Customer Experiences & Stand Out From the Crowd
Picture yourself walking on a crowded New York City street. Everyone blends in...except for those who don’t. Those…
News September 1
Why Your Dealership Marketing Should Be Dominating
In every industry, there is endless data to collect and apply to sales and marketing, all in the…
News August 31
10 Ways to Help Your Dealership Employees Embrace Change Like Champs
Change is necessary for businesses to grow. That’s true for the salon down the street, for the local…
News August 31
Do You Have A “Super” Loyalty Program?
Loyalty programs are nothing new to retail. In the beginning, most consisted of simple punch cards or other…
News August 30
The Business of Mitigating the Risk
The New York Times reported in June that banks are moving away from traditional passwords to the next…
News August 30
The Ground is Shifting. Again.
The past eight years since the recession have put automotive manufacturers and retailers to the test. Overall, they…
News August 30
Where Are the New Frontiers for Dealership Profits?
In the New “Golden Age” for Automotive...Where Are the New Frontiers for Dealership Profits? The Boston Consulting Group…
News August 29
