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Latest in: Leadership

Store Turns Pokemon Go Players Into Vehicle Buyers

Street Toyota salesman Nick Schuman has found a way to catch Pokemon and customers at the same time.…

News August 25

Start Contacting Customers When They’ll Respond

Today’s socially connected consumers have changed the tide in the automotive industry, from top to bottom. However, the…

News August 23

Auto Dealers Under Imminent Threat of Security Breaches, Helion Technologies Announces

Helion Technologies announced today that 75 percent of small businesses have experienced security breaches in the last 12…

News August 22

What Marriage Therapists Can Teach About Customer Retention

Want to know the best way to increase customer retention? It's not rocket science. It all comes down…

News August 17

So You Think You Have Customer Loyalty Figured Out…Not so Fast!

You may think that simply because you offer an excellent customer experience, your customers will be loyal… but…

News August 16

Technology Companies Continue Their Automotive Invasion

As we have written about before, the difference between technology companies and automotive companies is getting smaller and…

News August 16

Tearing Down Dealership Silos

Retail expert says dealerships are fertile grounds for the morale-killing, business-destroying silo mentality. He offers four recommendations for…

News August 16

Change for Dealerships Is a Must

Change is inevitable. For dealerships and every other business, change is driven by shopper needs in the marketplace,…

News August 16

True or False: Your Vendor Results Are Skewed?

Every dealership in the automotive industry has some sort of relationship with vendors and their products. Whether it…

News August 11

Are You a Software Pirate and Don’t Even Know It?

If you're like most people, you probably use your Microsoft Office programs on a daily basis and don't…

News August 11