Where Do You Fall in Your Dealership – Flintstones or Jetsons?
Think back to 2006. Think specifically about how technology has influenced our everyday lives. Do you remember what…
News October 10Latest in: Leadership
Employee Retention: Why Are We Going Backwards?
A recent article in Automotive News reports that the three-year employee retention rate at dealerships reached a new…
News October 7
4 Mechanisms For A More Efficient CRM
Within the automotive marketplace, the data-centric importance of a dealership has come to the forefront. One of the…
News October 7
Everybody Picks Up the Trash
Coach Don Meyer is a college basketball national champion and legend, compiling a record of 923-324 (74%) over…
News October 3
Evolving with Millennials
Creating a unique and engaging experience is key to attracting new millennial buyers. Second only to Baby Boomers,…
News September 30
Dealers Are Asking "What Is Online Retailing, Really?"
In my many discussions with dealers, the one question that invariably comes up is “What is online retailing,…
News September 28
Efficiency is the Key to Loyalty
Have you ever tried to call a dealership – whether it’s to inquire about a vehicle or schedule…
News September 27
The Dealership Experience: Do Your Customers Like You?
For most people, buying a car isn’t a regular, everyday activity. It’s an occasion that doesn’t come around…
News September 26
43% of Small Businesses Have Been Phished: Is Your Dealership Next?
In the last 12 months 43% of Small to Mid-Size Businesses (SMBs) experienced a successful phishing attack, according…
News September 20
Now Is the Time to Be Selling Pre-Paid Maintenance
With the major shift into leasing certified pre-owned vehicles by several OEMs and major financial institutions, many dealers…
News September 20
