Bottom-Line Improvement Opportunities
Most business owners review their financial performance monthly, reviewing a complete set of financial documents that paint a…
News September 8Latest in: Leadership
It’s All in the Communications
Most likely you may have heard the expression “it is not what you say but how you say…
News September 8
Are You Being Proactive With Your DMS?
If you were standing in front of a house on fire and there was a hose and hydrant,…
News September 8
The Biggest Mistakes CRM Users Make
In any dealership, no matter how large or small, the CRM should be at the core of it…
News September 8
Not Everyone is Built to Lead and Sometimes Leaders Are Overlooked
How often have we seen ineffective leaders in senior level positions? Likewise, how often have we seen a…
News September 8
Four Steps to Start Leading Again
It’s both a dangerous and ridiculous assumption to believe that because someone has a leadership title—or is in…
News September 8
Why So Serious? Earning Loyalty, Advocacy & New Customers through Humor
Last week, a UK based travel company received an interesting Facebook post – a user posted a screenshot…
News September 7
For Maximum Revenue You Must Get Emotional
Many businesses, including the automotive industry, have a strong focus on creating a better customer experience through technology.…
News September 6
The (More) Important Role of the Capital Markets in Auto Retail Buy/Sells
The financial markets, and in particularly bank lending, play a particularly important role in today's buy/sell market. Certainly,…
News September 1
Transform Customer Experiences & Stand Out From the Crowd
Picture yourself walking on a crowded New York City street. Everyone blends in...except for those who don’t. Those…
News September 1
