Burn the Equity Mining Boats
Let’s start this article with a little phrase that can make a big difference to your business when…
News March 8Latest in: Leadership
Transparency: The Key to Customer Loyalty
An associate of mine recently told me an interesting story about their 75-year-old father, who purchased an import,…
News March 7
Five Team-Building Exercises for Your Next Sales Meeting
I'm a big advocate for sales training. I think meetings and training are important aspects of building a…
News March 7
What is an Open DMS?
There has been a lot of discussion lately about whether or not a DMS is considered to be…
News March 3
Interview with Matt Serra, Executive Manager, Al Serra Auto Plaza
Matt Serra is Executive Manager of the Al Serra Auto Plaza in Grand Blanc Michigan, part of Serra…
News March 3
Business Growth Comes from Sweating the Small Stuff
Some people may skip this article because they consider they take pride in not sweating the small stuff. …
News March 1
Adapting Your Team to the New World of Retail
Over the past decade or so, the world of vehicle sales has changed in ways that have greatly…
News March 1
What Leaders Get Is in Direct Proportion to What They Give
My last two articles covered conversations I had with Don Hall the CEO of Virginia Automobile Dealers' Association…
News March 1
Accountability is Your Duty
By definition, someone that leads is expected to “go in front; to show the way.” A key to…
News March 1
Continued Strength in the Buy/Sell Market and the Road Ahead
As we wrap up another strong year of buy/sell activity, it is valuable to reflect on some key…
News March 1
