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Latest in: Leadership

Auto Dealership deal jacket dealership management systems Digital Archiving F&I FTC compliance FTC Safeguards Rule Outsourcing Paperwork
Stacy O'Neal Dealer Services Network Paperwork FTC Compliance

Unlock Efficiency: Streamline Your Document Management Process

Dealerships create thousands of documents every day, from deal jackets and repair orders to parts tickets and accounts…

News June 17
battery life certified pre-owned CPO electric vehicles EV tax credits
Electric Vehicle EV Used June 14 2024

Used EVs Require CPO Process

While some identify the increasing number of used electric vehicles (EVs) as a problem for the industry, others…

News June 14
Auto Dealership Auto Loans digital workflows digitized contracting economy eContracting Inflation New-vehicle sales securitization markets Tim Yalich Wolters Kluwer
eContracting Tim Yalich Wolters Kluwer

How Are Stagnant Auto Sales Impacting Organizational Digital Transformation Strategies?

As we near the mid-way point of the 2024 year, there are many fascinating characteristics of today’s auto…

News June 12
AI Artificial Intelligence automation automotive dealers Devin Daly Fixed Operations Impel service appointments
Impel Devin Daly AI Service Department

How AI is – and is Not – Changing the Way Dealerships Sell Cars

High interest rates and stubborn inflation are not stopping U.S. consumers from doing one of the things they…

News June 10
2024 NADA AI Autogroup View Benchmark Alerts Benchmark Automotive Data Dan Trinidad Finance HIVE Hybrid Intelligence Validation Engine inventory retailing lead handling Machine Learning marketing sales performance Up to Demo Up to Write Up
Ujj Nath myKaarma,

Spotlight on….Benchmark Data Suite

As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer…

News June 7
AI Artificial Intelligence Auto Dealership Automotive Optimization Layer automotive retailing Devin Daly email Europe Impel Large Language Models messaging apps OEM SMS texting U.S. United States webchat WhatsApp
Impel WhatsApp

Impel Adds WhatsApp Messaging to Platform

Impel on June 6 launched WhatsApp as a communication channel for Impel AI, further enhancing the company’s omnichannel…

News June 6
Auto Dealership Brand Promises CDK Ease of Purchase Scorecard F&I Finance and insurance Financing Skills GAP Maintenance Mentorship MSRP Sales Manager Skills Sales Staff Skills Salesman warranties
Auto Dealer Salesman Skills

Tips For Closing Every Buyer Who Walks Through Your Dealership Doors

Despite media chatter about the viability of dealerships and emerging direct-to-consumer competitors, car buyers still want to visit…

News June 5
AI Artificial Intelligence Auto Dealership inventory management inventory risk management Jason Knight Lotlinx OEM predictive modeling seasonally adjusted annual rate of sales VIN
Lotlinx Jason Knight AI

What The Q1 Inventory Management Data Means For Today’s Successful Auto Retailers

Inventory management remains critical for auto retailers today in determining profitability, customer satisfaction, and operational efficiency. The traditional…

News June 4
Auto Dealerships Customer Service employee turnover rate Employees production-based pay plans service managers
Polston May/June Column

Dealer Magazine: He Who Is Faithful with Little Will Be Entrusted with Much!

Editor’s Note: This article was originally published in the May/June edition of Dealer magazine A parable: A successful…

News June 3
AI Artificial Intelligence automotive dealerships credit processing customer identity DealershipOS Document management identity fraud QoreAI SBX startup startups Todd Smith
Ujj Nath myKaarma,

Spotlight on…. QoreAI

As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer…

News May 31