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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Leadership

Auto Dealerships Customer Service employee turnover rate Employees production-based pay plans service managers
Polston May/June Column

Dealer Magazine: He Who Is Faithful with Little Will Be Entrusted with Much!

Editor’s Note: This article was originally published in the May/June edition of Dealer magazine A parable: A successful…

News June 3
AI Artificial Intelligence automotive dealerships credit processing customer identity DealershipOS Document management identity fraud QoreAI SBX startup startups Todd Smith
Ujj Nath myKaarma,

Spotlight on…. QoreAI

As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer…

News May 31
Auto Dealership check-in procedure Customer Service Enhancing Service from Hello: A Deep Dive into the Service Check-In Process Reynolds and Reynolds self-service kiosk
Reynolds and Reynolds Enhancing Service from Hello: A Deep Dive into the Service Check-In Process

Reynolds Looks at What Dealers, Customer Want in Service Check-In

You never get a second chance to make a first impression—and a recent survey shows what dealers and…

News May 17
Advertising Auto Dealership Community Engagement Geotargeting Local Markets pay-per-click advertising Referral Programs Sean Toussi
Local Dealerships Standing Out

Winning Local Auto Market Innovative Strategies for Dealerships

Intense competition among dealerships in the same neighborhood markets is inevitable. In such an environment, potential buyers are…

News May 9
AI Auto Dealerships Len Short Lotlinx predictive analytics predictive modeling Technology
Lotlinx Len Short Artificial Intelligence Gut Instinct

The Jury Is Out: How Many Dealers Are Utilizing AI?

Based on a recent industry survey of auto dealership executives located throughout the U.S., approximately 31% of respondents…

News May 6
Auto Dealerships battery failure battery management system Customer Service electric vehicles EV Hybrid Manheim Tesla U029 vsNEW
Electric Vehicle EV Hybrid Trade Ins

How To Avoid a $15k Loss On An EV Trade-in

One of the most pressing challenges dealerships face is properly evaluating the influx of battery electric vehicles (BEVs)…

News May 2
Artificial Intelligence CDK Global ChatGPT Customer Service inventory management Maintenance marketing Sales Sean Toussi
Auto Dealerships AI Artificial Intelligence

How AI Transforms Car Dealerships

In a landscape where technology constantly evolves to meet changing consumer demands, Artificial Intelligence (AI) drives significant changes…

News April 29
Auto Dealerships DMS effective labor rate ELR Fixed Operations fixed ops management Joe Jankowski repair orders ROs Training
Service Management Armatus Dealer Uplift

Service Management Performance Technology—A Must in Today’s World….

Do you ever feel overwhelmed by the intricacies of managing your dealership’s operational efficiency? In the fiercely competitive…

News April 26
affordability Auto Dealers controlled foreign corporations Customer Experience F&I Interest rates limited warranties New-vehicle sales non-controlled foreign corporations Protective Dealer-Owned Warranty Companies revenues service contracts service department Wealth Building
auto dealerships F&I Wealth Building

The Strategic Imperative for Auto Dealers to Prioritize F&I Product Sales & Wealth Building in Challenging Times

In today’s constantly evolving automotive industry, dealerships face the challenge of maximizing revenue amidst fluctuating market conditions and…

News April 23
Auto Dealerships Auto Lenders Auto Loans customer authentication Equifax F&I Finance & Insurance Fraud Sharla Godbehere Synthetic identity (ID) fraud Theft
Synthetic Identity Fraud Equifax

Safeguarding Auto Dealers and Lenders: A Comprehensive Layered Approach to Combat Synthetic Identity Fraud

Fraud in the automotive industry is increasing at an alarming rate, making it one of the hot topics…

News April 19
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Valuation: Key for Dealership Sale Decisions in 2026

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Dealer News: Multi-Store Transactions and Chicago Expansion

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