Navigating the Dark Universe of Big Data
It started back in the Woodstock Era1 – small like the Big Bang. And like the Big Bang,…
News June 9Latest in: Leadership
You CAN Argue with Success
In an episode of my podcast, The Game Changer Life, I talked about workplace “undertakers.” These team members…
News June 1
How to Avoid Sales End-of-the-Month Catch Up
If you're in dealership management you're probably familiar with the routine. No matter how great your intentions are…
News May 18
What is Brand Loyalty, Really?
The automotive industry is extremely competitive – not just locally, but also at the manufacturer level. Manufacturers spend…
News May 17
5 Things That Make a Great Customer Experience
Customer experience is increasingly important in business. Retail shops now compete for customer wallets with behemoths such as…
News May 17
This Overlooked Tool is Guaranteed to Improve Your Customers’ Experience
If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what…
News May 17
Interview with Todd Smith, General Manager, McElveen Automotive Group
Todd Smith, General Manager at McElveen Automotive Group in Summerville, South Carolina, has been in the business of…
News May 9
The Buy/Sell Market – Previewing the Year Ahead
2017 promises to be another active year for buy/sells with private groups, and more public buyers, eager to…
News May 9
Cost Reduction Approach – Tactical or Strategic?
Most business organizations find themselves involved in cost reduction initiatives from time to time. To sustain an organization…
News May 8
