Apple iPad 2 Auto Dealership Better Vantage Point Big Red Dealership Bobby Mayes Charles Gooch governance governance risk and compliance program GRC Program iPhone Kia Mitsubishi risk Tom Kline Xbox
Do you store your Tupperware lids actually sealed “on” the base container or are you one of “those…
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March 27
Buick Cadillac Chevrolet Infiniti J.D. Power J.D. Power 2024 U.S. Customer Service Index (CSI) Study Lexus Mazda MINI Nissan Porsche Subaru Toyota
Lexus, Buick and Mini were the top of their category on the latest J.D. Power survey when it…
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March 20
aftermarket service facilities Chris Sutton franchised dealerships J.D. Power J.D. Power 2024 U.S. Customer Service Index (CSI) Study maintenance work mass market vehicles premium vehicles repair work service advisor service appointments service facility service initiation service quality vehicle pick-up Wait Times
While customer satisfaction with the dealer service experience has rebounded, there are still significant issues being faced when…
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March 18
Alexa Amazon Artificial Intelligence Auto Repairs Automotive Technology BMW ChatGPT Consumer Electronics Show electrification F&I protection packages Hyundai Mobis Mercedes-Benz mobility options Paul McCarthy Protective Asset Protection Vehicle Service Contracts Volkswagen
The Consumer Electronics Show (CES) 2024 proved once again that the biggest technology show of the year is…
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March 7
Auto Dealerships behavioral interviewing Firing Practices Ford GM Hiring Pracrtices Human Resources Jen L’Estrange job description Layoffs Management Onboarding Outsourced recruiting recruiting Red Clover Stellantis UAW
In November, UAW leadership successfully ratified a new 4½-year contract with Detroit’s Big Three—Ford, GM and Stellantis—after six…
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February 27
90125 Attorney General of Texas Better Business Bureau Better Vantage Point deceptive practices governance risk and compliance program GRC Program Texas Tom Kline Vroom Yes
90125. No, it’s not a zip code. And, it’s not a television show. It was an album released…
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February 20
Auto Dealership Combating Auto Retail Scams Trade Regulation Jacob Hollars The CARS Rule
Almost 18 months after it first proposed the rule, the FTC announced its Combating Auto Retail Scams Trade…
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February 7
Auto Dealerships BG Products Inc Charlie Polston leadership Stay Ready Culture
Most dealership service drives are a massive beehive of activity—a constant, never-ending churning of machines and humanity. It’s…
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February 2
Auto Dealerships compensation Entry Level Executive Level James A. Ziegler Professional Level Sales Compensation
In the car business our turnover is out of control. There are many reasons but the one I…
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January 29
AI Artificial Intelligence Automotive Retail Compliance Customization Data Protection QoreAI System of Intelligence
As we come to the end of 2024, digitaldealer.com asked for the experts who contributed their knowledge to…
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January 2