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Latest in: Leadership

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Dealer Magazine: What’s Wrong With You?

Do you store your Tupperware lids actually sealed “on” the base container or are you one of “those…

News March 27
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Lexus Leads for Third Consecutive Year in Dealer Services

Lexus, Buick and Mini were the top of their category on the latest J.D. Power survey when it…

News March 20
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Dealer Service Satisfaction Improves Despite Longer Waits: J.D. Power

While customer satisfaction with the dealer service experience has rebounded, there are still significant issues being faced when…

News March 18
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How Will Advanced Automotive Technology Showcased at CES 2024 Impact F&I Protection Products for Dealers

The Consumer Electronics Show (CES) 2024 proved once again that the biggest technology show of the year is…

News March 7
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Human Resources Jen L’Estrange Red Clover

2024 Dealership Outlook: How to Handle Human Resources

In November, UAW leadership successfully ratified a new 4½-year contract with Detroit’s Big Three—Ford, GM and Stellantis—after six…

News February 27
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“It Can Happen To You, It Can Happen To Me, It Can Happen To Everyone Eventually”

90125. No, it’s not a zip code. And, it’s not a television show. It was an album released…

News February 20
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The CARS Rule

FTC’s New CARS Rule Imposes Added Requirements on Auto Dealers

Almost 18 months after it first proposed the rule, the FTC announced its Combating Auto Retail Scams Trade…

News February 7
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Dealer Magazine: Stay Ready So You Don’t Have to Get Ready!

Most dealership service drives are a massive beehive of activity—a constant, never-ending churning of machines and humanity. It’s…

News February 2
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They Changed My Pay Plan…Again 

In the car business our turnover is out of control. There are many reasons but the one I…

News January 29
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Understanding Customer Needs Through AI in Automotive Retailing: Building a Secure System of Intelligence | 2024 Digital Dealer Year in Review

As we come to the end of 2024, digitaldealer.com asked for the experts who contributed their knowledge to…

News January 2