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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Leadership

Think Tank: Be A Leader People Follow

You can’t expect those on your team to give you 100% when you’re not bringing that same dependability…

News February 23

Optimizing Your Dealership’s Website for the Customer

Pop-up specials, chat tools, auto-play videos, tons of useless slides, and more have turned our dealership websites into…

News February 23
Main Featured

Customers Don’t Care What You Have Until They Care About You

Whether you’re a dealership or a vendor, I’m sure you want to gain the attention of your audience.…

News February 23
DD24 Teaser Main Featured

How the Seven Simple Steps of Intentionality Guarantee Results

I had no choice… It’s not intellectually honest to say, “I didn’t have a choice”. Saying that you…

News February 23
Main Featured

Work On Yourself Wednesday: Warning Signs of Success

This week on Work On Yourself Wednesday: I want to talk to you today about the warning signs…

News February 22
DD24 Teaser Main Featured

How to Spot Liars and Fakers in Job Interviews

Job applicants lie on their resumes, they lie to your face in interviews and they ask references to…

News February 22

4 Steps to Managing Emotional Stress at the Service Drive

Stress negatively affects our relationships at work and home. It also damages our physical health. This leads to…

News February 21
Main Featured

Don’t Lose Leads to Bad Browser Compatibility

It’s a wide, wide web out there, and there are lots of tools and resources you can use…

News February 20

Mainstream Car Segments Holding Prices

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News February 20
DD24 Teaser

Subscribe and Drive – Is Auto Subscription the Way of the Future?

As modern-day consumers expect more flexibility for their transportation needs, does the traditional model of car ownership or…

News February 20