How to Add $1.0MM to Your Bottom Line Profits
Whether you are a single-point dealership, small group, mid-sized group or mega group of dealerships, the opportunity to…
News January 13Latest in: Event News
7 Questions to Ask When Hiring a Customer Service Trainer
The average customer will see their automotive salesperson once every three years. The same customer will see their…
News January 13
The Two Non-Negotiable Pillars of Accountability
I’ve written and spoken extensively about accountability in the 20 years since we started our company, Learn To…
News January 13
Buy/Sell Trends Expected in 2019
Buy/sell activity remained very robust in 2018 – the fifth consecutive year of over 200 transactions. Underlying today’s…
News January 13
OVER-THE-TOP Advertising!
Last month, I made the ‘big switch,’ cutting the cable-delivered TV to ‘Streaming,’ and in the process, discovered…
News January 13
7 Reasons to Do a 2019 Social Media Policy Review
It’s that time again. It’s the beginning of a New Year where we take time to assess and…
News January 13
Interview with Dan Kommeth of Performance Lexus
Performance Lexus, of Cincinnati, Ohio, is an 18-time winner of the Elite of Lexus Award. The store is…
News January 4
The Duality of Conferences
When it comes to working conferences, there are many different thought processes. The first, of course, is that…
News January 2
Can Dealers Compete with Online Used Vehicle Retailers?
Read the headlines and you see it everywhere: online used vehicle sales are booming. Carvana is expanding into…
News December 28
Creating the Perfect Digital Journey for a Car Buyer
According to recent research, most car buyers are undecided at the start of their shopping journey. In fact,…
News December 20
