Infographic: An Introduction to Cross-Device Customer Journey Mapping
We see a product advertised on TV, we find that product online, and then we purchase the product…
News July 14Latest in: Dealer News
The Greatest Destroyer of Business: Fear
Fear is the greatest enemy you’ll ever encounter as an automotive professional. Fears appear on both sides of…
News July 14
3 Ways to Prepare for the Future and Keep Your Customers Coming Back
Ok Service Managers, the temperature is hot, the shop is full and everyday you are wondering how you can…
News July 14
Tear Down Your Silos
The term “Internet dealership” has become so pervasive that the words have all but lost their meaning. An…
News July 14
Celebrate Summer with Vehicle Maintenance
For most parts of the country, summer is heating up! The high temperatures, during this time of year,…
News July 14
5 Basic Steps that Help Create an Excellent Customer Service Experience
Over the last seven years I have had the opportunity to be exposed to some good and some…
News July 13
Implementing Price Increases
Over the years I have seen hundreds, if not thousands of shop owners do irreparable damage to their…
News July 9
Is Your Dealership Ready for an Automated Data Management Solution?
Dealership data management systems collect and maintain mountains of data about your operation, your customers and your market.…
News July 9
The Three Most Important Components of Dealer Website Chat
On the surface, one might think that website chat systems are very straightforward, that they’re all pretty much…
News July 9
Why You Should Attend Conferences Like Digital Dealer
Yesterday, we attended the Digital Dealer Workshop in Chicago, IL. I’ll admit, I was a little skeptic on…
News July 9
