Is Amazon’s New Patent Terrible or Brilliant for Customer Loyalty?
Amazon was recently awarded a patent that has caused quite a stir amongst consumers and retailers. The patent,…
News June 27Latest in: Dealer News
Don’t Rely on Fake News!
For decades now, dealerships have gotten by with ‘self-reporting’ their financial performance, using very subjective methods and rarely…
News June 26
The Future of Business Is Tra-Digital
As automotive tech vendors increasingly push the importance of bringing the car buying experience online to combat companies…
News June 26
Auto/Mate Releases Free eBook: The Auto Dealer’s Guide to Team Building
Auto/Mate Dealership Systems announced today the release of a free eBook for download titled The Auto Dealer's Guide…
News June 26
Witt’s Wise Words: Inspect What You Expect [VIDEO]
In this quick reality check, Bill Wittenmyer shares the importance of testing (and retesting) customer experiences to ensure…
News June 22
LotParty Quick-Tip 29 : What % of Your Sold Should Be 0-30 Days Old? [VIDEO]
Lotpop will provide the people and processes for automotive dealerships to be more successful in todays market. There…
News June 22
Sustainability through Accountability
“The best sales process in the world is worthless without accountability,” according to John Fairchild of Fairchild Automotive…
News June 21
Who/What Are You Really Hiring? I’ll Help Ya Find Out
Ok, raise your hand if you have been properly taught how to determine who / what you are…
News June 21
A Longer-Term View of Digital Retailing for Dealers
That is, to them, digital retailing represents the full monte of selling a new or used vehicle online.…
News June 21
Is Your Dealership’s Customer Experience Losing You Customers?
Your company’s reputation matters. This may be stating the obvious but the concept of the customer experience has become…
News June 21
