Leadershift is the Fuel for Success
If your store doesn’t have it, better get it Coaching an individual by influencing his view of CRM…
News February 1If your store doesn’t have it, better get it Coaching an individual by influencing his view of CRM…
News February 1As we start a new year, many of us will perform a system “year-end” for the prior year.…
News February 1By all accounts, as long as a supply of eligible vehicles is available, the growth in certified pre-owned…
News February 1Imagine a dealership that only tracks closing ratios against write-ups. That team may or may not be doing…
News February 1I was recently on a trip to Sao Paulo, Brazil doing a used car school for Fenabrave (Brazil’s…
News February 1Telephone Techniques to Improve Customer Retention A service advisor’s ability to communicate effectively on the telephone can positively…
News February 1There is only one way to increase your retail (customer-pay) service department revenue: sell more service! After reading…
News February 1Dave Parrott, 52, Internet sales manager for Global Imports BMW-Mini in Atlanta, the top-selling BMW store in Georgia…
News February 1Juan Teran, the 42-year-old sales director for Dewey Ford and Dewey Dodge Jeep, both located in rural Ankeny,…
News January 10Incoming National Automobile Dealers Association Chairman Ed Tonkin is a second-generation dealer from Portland, Oregon, who says he…
News January 10