The Boeckmanns, Galpin Motors
The Boeckmanns could be called automotive retail’s First Family. Patriarch Bert Boeckmann and his wife Jane are celebrating…
News November 1Latest in: Dealer News
And the Aftermarket Survey Says??
Each year the bible of the quick service industry National Oil & Lube News, now 25 years young,…
News October 18Develop a Red Belt Mentality
The people in your organization will shape its culture, starting with the attitude, mindset, behaviors, character, and competence…
News October 1Will your Garage Insurance Premiums be Going Up?
Last week I saw an article in Business Insurance Magazine predicting increasing insurance premiums for 2011. While the…
News October 1Developing the Right Training Program
Whether you are training new sales consultants or just want to upgrade your sales team’s skills, deciding between…
News October 1The ABCs of Common-Sense Advertising
‘Tiny’ wrote me a great letter recently on the ABCs of common sense advertising. ‘Tiny’ is a lawyer-turned-car…
News October 1Get Rid of the Scripts – Master Communications
Business development seems to have many perceptions of its functionality. From my experience, Business development is more than…
News October 1Protect Yourself with Out of Area Deliveries
I’ve had the pleasure to travel to or live in other cultures, mostly because of my dad’s career…
News October 1Use of Non-OEM Parts in Repairs Could Expose your Dealership to Liability
Many dealerships perform bodywork and mechanical repairs on vehicles which have been in accidents. Generally these repairs are…
News October 1Customer Pay Service Work is Declining – That’s Great News for You
As an automotive professional, you always want to stay informed on the latest trends in the industry. Economic…
News October 1
