Two of the most important elements of every single advertisement you run in any medium are 1) an easy to remember phone number, and 2) an easy to...
What Artificial Intelligence Can (and Can’t) Do for Your Dealership
If you’ve ever watched a movie on artificial intelligence, you’re left with the impression that robots will soon be taking over our world and...
Should Employees Understand the Company Financial Statement Scoreboard?
Those who truly understand the intimate nature of any business configuration know that it’s all about numbers, period. And the “numbers...
Service Opportunities Increase with Trucks, SUVs, and Crossovers
Americans are buying more trucks, SUVs, and crossovers than cars. This is not breaking news, but rather a phenomenon that has been trending for...
Beware of the Terms of Your OEM’s Approval of a Franchise Relocation Request
Dealers are required to seek the approval of their manufacturer in order to relocate their franchise to a more desirable location. In most states,...
Supplier Consolidation= Higher Prices= More Profit Challenges
Profits are being challenged right now. Margin compression is very real for most dealerships. Expenses are growing faster than sales. And with all...
MOTOR INFORMATION SYSTEMS RELEASES NEW WHITE PAPER THAT SHOWS HOW TO CREATE MORE OE PARTS DEMAND
Data Providers Can Help Expand Opportunities for Mechanical Wholesale & Collision Wholesale Programs TROY, Mich. (May 29, 2019) – MOTOR...
Mainstream Cars, Crossovers, and Pickups Retain Strength
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...
Increase Lease Penetration Rates to Combat Shrinking Profit Margins
As profit margins continue to shrink on new vehicles, what’s your strategy to make up some of that lost profit? I’ve talked with dealers who are...
Why Are Good Employees Leaving Your Dealership? 5 Things You Can Do About It
One of the key struggles I continue to hear about from dealers is the inability to attract and retain employees. Turnover has become a normal part...









