Sales & Variable OPS
Do You Need Third Party Leads?
Most every dealer in the nation has asked themselves the same question. In fact, this is one of the most controversial issues the automotive industry has faced for years. Dealers have struggled to find the answer as to the true return on third party leads with their...
Customer Service: The Key to Delivering Experiences Worth Talking About
The key to delivering experiences worth talking about, according to Social Media Examiner. Customer Service How John first discovered the importance of customer service John explains that he first discovered the importance of customer service through necessity, when...
Body-Language Tricks to Make Anyone Instantly Like You
Body-language tricks to make anyone instantly like you, from Entrepreneur. There's no question that body language is important. And according to Leil Lowndes in her book "How To Talk To Anyone," you can capture — and hold — anyone's attention without saying a word....
Why GM’s Ignition Defects Couldn’t Have Happened To Anyone Else
Why GM's ignition defects couldn't have happened to anyone else, according to Forbes. It can happen to anybody. Those words jumped out at me from James Stewart’s New York Times business column Saturday. Stewart was writing about how General Motors GM -0.53% has...
Should I Use Instagram in my Fixed Ops Marketing?
From Stratosphere Studio: Should I use Instagram in my fixed ops marketing? With the many social media outlets available for body shops to use in their marketing these days, it can be confusing trying to figure out which ones to participate in. Of course you want to...
How does Safety Culture and Senior Management Work Together?
When creating a safety culture, our efforts are often focused on the people on the shop floor, those individuals that interact daily with obvious hazards such as electric shock and oil slicks. What many people don’t realize is that one of the most effective ways to...
2014 Top Shops is Underway
2014 top shops is underway, from Search Auto Parts. Back again, the annual Motor Age Top Shops contest is here for you to show off how great of a shop you operate or work in. Every year, the contest searches for the 10 best shops in the country, highlighting an...
TimeHighway.com Announces Partnership with CIMA Systems to Bring Best-of-Breed Service and Marketing Technologies to Dealers
TimeHighway.com, a premier real-time, online service appointment scheduling tool for auto dealerships, announced today a partnership with ownership marketing leader CIMA Systems. This strategic partnership will bring the best of both companies’ products and services...
Oops… Valet Crashes Lamborghini Gallardo Spyder
Valet crashes Lamborghini Gallardo Spyder, according to Huffington Post. A hotel valet got a crash course in how not to park a pricey sports car last Thursday when he banged around a Lamborghini Gallardo Spyder in a scene that was caught on video. The closed-circuit...
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