Sales & Variable OPS
How Community-Centricity in Automotive Retail Brings Purpose, Satisfaction, & Loyalty
A community-first mindset and business philosophy inspires positivity and a direct sense of purpose, resulting in higher satisfaction and loyalty.
How Dealerships Are Using Facebook to Reach Customers & Drive Their Bottom Line
Social media can be a great challenge at most dealerships. Discover ways to leverage social influence and engage brands to help spread your message.
Why People Defect in Service
CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this video blog.
Freebie Friday: Nurturing vs Closing
Bill Wittenmyer shares the difference between nurturing and closing in this episode of Freebie Friday.
Don’t Let Customers Get Lost
DealerBuilt CEO Mike Trasatti explains why dealers need to ensure that customers aren't in the dark when things go wrong.
Finding – And Keeping – Better Techs
With the auto industry facing a shortage of technicians, it’s important to do what we can to attract young technicians and keep them. After all, when the front end of the business slows down, it’s the back end that can keep your store afloat and profitable. But there...
vAuto Introduces Key Market Metrics In Stockwave To Address Rising Used-Vehicle Demand, Weakening Supply
Company’s integrated suite of market data now available to all dealers using Stockwave Oakbrook Terrace, IL. – June 12, 2019 – vAuto is helping more dealerships take advantage of today’s changing automotive retail landscape — characterized by a marked shift in...
Why Now Is the Time to Clean Out Your DMS
Just because spring is almost over doesn’t mean you’re in the clear when it comes to cleaning. Tidying up the house or clearing out the garage is on very few people’s lists of fun things to do. That’s why they’re often pushed to the backburner, or never completed....
Measuring Success on Facebook
Many dealers may have seen the recent Automotive News article on Facebook’s new “Automotive Playbook for Dealers.” We have reviewed this playbook, and have come away very impressed with the way Facebook outlines the broad advertising categories that work well on...
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