Sales & Variable OPS
Ally Financial Announces Net Income of $113 Million
NEW YORK -- Ally Financial Inc. (Ally) this week reported net income of $113 million for the second quarter of 2011, compared to $146 million in the prior quarter and $565 million for the second quarter of 2010. Core pre-tax income, which reflects income from...
How to Create a Healthy Sense of Urgency
I used to wrongly believe that all urgency was good urgency, and was certainly better than no urgency at all. Not quite. Without question, a healthy sense of urgency is an essential ingredient in a high performance culture. But contrary to popular belief, a sense of...
Seize the Pent-up Demand
It’s been a long hot summer. Especially for Japanese-branded dealers with earthquake-driven inventory constraints that have stunted sales opportunity during some of the most critical months of the year. And all dealers have weathered the effects of a troubled economy....
AutoNation July Vehicle Sales Down From 2010
AutoNation, Inc. (NYSE: AN), America's largest automotive retailer, announced that its retail new vehicle unit sales inJuly 2011, as reported to the applicable automotive manufacturers, totaled 18,949, a decrease of 4% as compared to July 2010. Retail new vehicle unit...
Research Survey: Young Men and Women Divided on Digital Advice When Buying Cars
Raleigh, N.C.—More than 20 percent of young adults plan to purchase a car within a year, according to an FGI research survey compiled by Capstrat, a communications firm. The national survey looked at the purchase decisions of more than 400 Millennial consumers, aged...
FordDirect Names Valerie Fuller Chief Operating Officer
DEARBORN, Mich. -- FordDirect, a joint venture between Ford Motor Company and its franchise dealers, announced today the appointment of Valerie Fuller as COO. Fuller previously served as executive vice president of operations for FordDirect and has been a member of...
Automotive Social Media Leader Shares Seven Ways to Attract Visitors, Build Genuine Fans and Generate Leads
Facebook is the fastest growing marketplace in your community. Fifty million current and future car buyers share their 'Likes' with each other every day. When the goal for your store is to be "liked" by hundreds or even thousands of enthusiastic fans, how do you get...
Bob Glasser, Internet Manager & Dino Flora, Support Services Manager, JM Lexus
What truly distinguishes JM Lexus? The nine-hole putting green for customers on the rooftop of the service center? The fact that JM Lexus is the largest volume Lexus dealer in the world, and has been since 1992? That its parent company, JM Family Enterprises,...
Study: Website Appearance Is a Key Differentiator in Shopper Satisfaction with Auto Manufacturer Websites
WESTLAKE VILLAGE, Calif. -- Website appearance—including design elements and color schemes—is driving many brand-level increases and decreases in shopper satisfaction with automotive manufacturer websites, according to the J.D. Power and Associates 2011 Manufacturer...
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