My past few articles have focused, for the most part, upon the development, retention and the engagement of your employees. The care and concern we place on our team members is the most powerful initiative you can do to raise the bar on your corporat

In the new car business, it’s conventional wisdom that bigger is better. Dealers with the biggest ad budgets, biggest inventories, biggest showrooms, and the biggest discounts will be the biggest winners in the market place. Based on the most recen

Think of the most effective leader you’ve known or read about? What characteristics made that person come to mind? Pick up any magazine, journal, or periodical and you’ll probably find one or more articles that talk about desirable leadership bes

A benefit on one’s journey to growing as a leader is that there will never be a shortage of opportunities to learn lessons from others in leadership; both from those doing leadership well, and from those who fall short. The purpose in recognizing b

As the city of Houston and surrounding regions continue to cope with the devastation caused by Hurricane Harvey, I wanted to provide you with several updates and insight from Black Book, which is actively tracking any impact on the region’s automot

St. Louis, Aug. 30, 2017 – MetroGistics, a leading provider of automotive logistics services, has hired Susan Moritz as vice president of business development. In this new position, she will be responsible for leading and growing the OEM and Mega D

If you haven’t already noticed, human’s attention spans, in general, are decreasing. A deluge of short soundbites, marketing messages and social media has created a society that simply won’t listen… if you talk too long. Do you have a friend

Part 1 of a 2-part blog discussing the value and pros and cons of Traffic vs. Sales Attribution Historically, there have been few ways for dealers to accurately measure if their marketing spend is providing ROI – and really, truly trust the data. �

One challenge in many dealerships is building an environment where teamwork thrives. Salespeople are focused on their own individual commissions, not the stores; technicians are focused on the billable hours they produce, not the departments; and F&a