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DealerPoint
Insights
A Competitive Edge with Customer Service
Your customer service stinks! According to an extensive study by the DiJulius Group, 41% of you are guilty of the “stink” declaration. Another 38% of you are only rated as…
Dealer NewsNon-Compliance – Your Employees May Be Costing You Money
We recently published an article in this magazine entitled “ Supplier Audits to Reduce Costs and Improve Compliance.” The article encouraged organizations to audit suppliers on a periodic basis to…
Dealer NewsSmall Coverage Details that Could Cost Your Dealership a Fortune
The past several months we have seen some interesting policy quirks. Knowing this information may help you be certain that you have the right insurance coverage for your operation and…
Dealer News

