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Auto Retail News
Digital Dealer covers the latest news affecting auto dealerships and their dealers. Additionally, it provides expert commentary from those in the industry, including vendors supplying the latest technology used at dealerships.
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Insights
Do you Have a BDC or a BCC?
BDC is one of the most incorrectly overused terms in the automotive retail environment. Far too often, the roles and responsibilities of the employees working in these “business development centers”…
Dealer NewsA Competitive Edge with Customer Service
Your customer service stinks! According to an extensive study by the DiJulius Group, 41% of you are guilty of the “stink” declaration. Another 38% of you are only rated as…
Dealer NewsNon-Compliance – Your Employees May Be Costing You Money
We recently published an article in this magazine entitled “ Supplier Audits to Reduce Costs and Improve Compliance.” The article encouraged organizations to audit suppliers on a periodic basis to…
Dealer News
