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Zappos Customer Loyalty Team Managers Share How to Build a Customer-Focused Culture
How did Zappos.com grow its gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008? They did it by focusing relentlessly on customer service. Jim Carrillo and Duke Cajala…
Dealer NewsAutomaker Tries Out Social Road Trip Competition
FRANKLIN, Tenn. — Complementing the success of the current “Most _____ per dollar” campaign, Nissan is amplifying marketing support for the all-new 2012 Nissan Versa sedan with an interactive social media promotion. The Versa Sedan, on sale now at Nissan…
Dealer NewsSubaru Facebook Fans Vote to Share Their Love with the Make-A-Wish Foundation®
CHERRY HILL, N.J. — Subaru of America, Inc. announced its newest Share The Love charity beneficiary, the Make-A-Wish Foundation. For the first time, Subaru invited Facebook fans to vote on a charitable…
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