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Three Key Areas to Focus on for Fixed Ops Success
A well-managed BDC can significantly impact sales, raise service profits, and increase retention, but achieving success in this field requires three key ingredients: Focus, People, and Consistency. Without these elements…
Leadership
Astroturfing: What it is and Why Your Dealership Should Avoid it
Astroturfing is organized activity that is intended to create a false impression of a widespread, spontaneously arising, grassroots movement in support of…something…that is in reality initiated and controlled by a…
Leadership
Cracking the Code: Driving Team Action Post 1-on-1s
Ever left a meeting whether it’s with your team or a 1-on-1, on cloud nine, believing your team was all set to conquer the world, only to find their enthusiasm…
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