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Customer Satisfaction with Dealer Service Facilities Outpaces Satisfaction With Independent Service Centers
WESTLAKE VILLAGE, Calif. — Vehicle owners who visit dealer facilities for service are considerably more satisfied with their experience at dealerships than with service from independent facilities, according to the…
Dealer NewsReahard & Associates Inc. Manager Explains How To Sell Service Contracts on the Service Drive
Rick McCormick, national account development manager of Reahard & Associates Inc., is sharing his expertise with automotive dealers and managers on how to consistently and ‘intentionally’ enable the service drive…
Sales and FinanceInfiniti Launches National Certified Collision Repair Network
FRANKLIN, Tenn. — Infiniti today launched a new nationwide Infiniti Certified Collision Repair Network, a dynamic, comprehensive program designed to recognize and distinguish body shops that meet or exceed standards for…
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