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Core Values Form the ‘Success Foundation’ – Step Five
J.W. “Bill” Marriott, Jr. is chairman and chief executive officer of Marriott International, Inc., one of the world’s largest lodging companies. The successor of the highly successful hotel change is…
Dealer NewsAIAG Survey Results Indicate Need for New Approaches to Improving and Measuring Automotive Quality
Global quality survey through J.D. Power and Associates establishes quality benchmarks and provides an industry road map for exploring significant culture and process changes SOUTHFIELD, Mich. — The methods for…
Dealer NewsLease Returns Easier, More Convenient Now for Nissan and Infiniti Customers
FRANKLIN, Tenn. – Turning in a leased car is about to get easier, quicker and more convenient for customers of two Japanese brands. Nissan and Infiniti dealers now have a…
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