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J.D. Power and Associates Reports: As Credit Card Company Website Usage Continues to Increase, Customer Expectations of Accessing Mobile Devices Expands
WESTLAKE VILLAGE, Calif. — The proportion of credit card customers who use online channels to perform basic tasks continues to increase, with those who use a smartphone or tablet preferring different…
Sales and Finance
Vice Presidents at RoadLoans.com/Santander Consumer USA Discuss The State of Online Leads and Best Practices to Close More Online Leads
Two of the top experts in online leads and auto finance, Lana Johnson, senior vice president of originations for RoadLoans.com/Santander Consumer USA, and Will Stacy, vice president of marketing at…
Dealer News
Director of Vehicle Valuation at KBB.com Explains How The New-Car Market is Impacting Certified Pre-Owned Sales
New-vehicle redesigns and strategic lease and APR incentives are shifting consumers away from certified pre-owned (CPO) units. These market dynamics are making it more difficult for dealers to increase their…
Dealer News
