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Insights
The Three Forces Behind Service Defection: Perception, Convenience, and Timing
Service loyalty is becoming less predictable. RO counts might look steady on paper. Parts and labor rates have gone up, and something underneath is shifting. According to Cox Automotive’s 2026…
LeadershipDeferred Security Decisions Have a Cost
An uncertain economy leaves many dealers trying to avoid unexpected expenses and protect margins. But a line item that too often falls down the list of priorities is physical security,…
LeadershipmyKaarma Selected as Ford Dealer Technology Preferred Partner for Video Capability
Company continues to expand OEM partnerships while advancing next-generation integrations for dealerships
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