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Insights
Why Dealership Service Departments Are Leaving Millions in Revenue on the Table
Service departments and F&I offices are both critical parts of a dealership’s ability to retain customers and generate revenue throughout the ownership lifecycle. Yet while F&I has spent recent years…
Sales and FinanceThe Missing Metric in Used Car Dealerships: Why Vehicle-to-Market Time Deserves More Attention
Ask a dealer about what slows down their used-car operations, and there’s one thing that stands out: everyone knows how long a vehicle sits in inventory, but far fewer can…
LeadershipMore Due Dates, More Missed Payments: What the Fed Found in BHPH Lending
Approximately 14% of subprime Buy Here Pay Here (BHPH) loan balances are on weekly or biweekly repayment schedules, according to the Federal Reserve, which found those schedules “create more opportunities…
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