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Insights
Five Used Vehicle Challenges to Address in 2013
In the past several months, I’ve spent a great deal of time discussing and researching the current and future challenges confronting dealers. This work has fed my upcoming third book,…
LeadershipWhy Fight Santa Claus? Be Santa Claus!
Nothing turns my stomach more than a retail business person who whines the old saw ‘you can’t fight Santa Claus.’ For the past 30 years I’ve worked with great dealers…
MarketingInterview with Jim Seavitt, Dealer Owner, Village Ford, Dearborn, MI
Not many dealerships can say their original showroom’s façade was designed by Henry Ford, or that the chandelier hanging there now was a gift from him. Then again, not many…
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