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Every Service Manager’s Goal Now Easier
Every service director is responsible for continuously improving revenue, customer and employee satisfaction and retention – while keeping employee costs and shop expenses under control. To say this is a…
Dealer NewsAuto Body Shop Marketing: What Works and What Doesn’t
Auto body shop marketing, from Stratosphere Studio. In the automotive repair industry, some of the toughest problems that technicians tackle involve properly diagnosing vehicular issues and determining how best to…
Dealer NewsNow you See it, Now you Don’t
What to do when that MIL isn’t on when the customer finally arrives at the shop, from Search Auto Parts. Has this ever happened to you? A customer calls telling…
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