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GM recalls 8.4M vehicles in 6 new campaigns
GM recalls 8.4M vehicles in 6 new campaigns, according to The Detroit News. General Motors Co.’s growing recall crisis ballooned Monday as the Detroit automaker called back 8.45 million more…
Dealer NewsWhen-ing and Then-ing: A Common Succession Planning Pitfall
I recently agreed to be the wingman for Dr. Merlot who was calling on a succession planning prospect, Victor. Doc described this gentleman as a 65-year-old, second-generation owner of 17…
Dealer NewsWho Should Pick the Car?
Logically, you might think it is almost crazy to ask, “Who should pick the car?” I am sure most salespeople or sales managers would quickly respond, “Why, the customer of…
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