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Reconditioning Gets Undeserved Bad Rap
Reconditioning Gets Undeserved Bad Rap, from Wards Auto. Avoid spending too much getting a car ready for resale. But don’t skimp either. And skip looking for service-department scapegoats. I started…
Dealer NewsThe Dealer for the People
The Dealer for the People, from Auto Dealer Monthly. Jill Merriam, the co-owner and COO of Key Hyundai, with locations in Manchester and Milford, Conn., bills herself as the “Dealer…
Sales and FinanceWhen ‘No’ Means ‘Maybe’ at Auto Dealerships
When ‘No’ Means ‘Maybe’ at Auto Dealerships, from Wards Auto. Ten percent of customers who first declined to buy a service contract, ended up purchasing one when a dealership tried…
Sales and Finance




