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Insights
Risk-Based Pricing and Adverse Action Notices: When To Send
Believe it or not, I probably get more questions about adverse action notices and risk-based pricing notices than any other topic. Let’s try to simplify and understand both: when you…
Sales and FinanceThree Questions Your Digital Marketing Provider Doesn’t Want You To Know
I have a secret to share about digital marketing: you’re making it harder than it needs to be. As the previous head of digital for 94 dealerships in the Southeast,…
Dealer NewsCRISP: The Easiest Phone Training You’ll Ever Use
Phone training. Two of the dirtiest words in the auto industry. In fact, I bet your latest phone training manual (from 2002) probably sits on your shelf with two inches…
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