We’re Headed to Detroit!
Why Exhibit
DealerPoint
Insights
CFPB Comes Out Swinging Against Arbitration in Releasing its Required Study
Arbitration and class action waiver clauses in retail installment sales contracts (“RISCs”) are important to dealers to help protect them and their businesses. If properly drafted, including citing the Federal…
LeadershipI’m Ron Burgundy? 4 Ways to Avoid the Phone Script Trap
Talking with customers and prospects on the phone at a service center can sometimes wield some difficult situations – your service staff knows better than anyone how to handle a…
MarketingThis Is Beautiful and You’re Messing It All Up
“The Internet killed my gross profit.” “The Internet made it so competitive we have to give away cars.” “The Internet lets every idiot in the world just review whomever they…
Dealer News




