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Insights
Service Departments Need Tune-Ups Too
The service department tends to be the busiest place in a dealership, and service managers must stay in tune with what’s going on. While meetings and discussions can be useful,…
Dealer NewsWhen Selecting F&I Providers, Demand These Must-Haves
Are your F&I providers accelerating your professionalism and efficiency, or have they become an unrecognized disadvantage to your F&I performance? This question is timely, given how fast the auto retail…
Sales and FinanceSales vs Service
Today’s car business has many challenges such as customer satisfaction, retention, and overall profitability. One thing I find interesting is, many of the challenges that car dealerships face are self-imposed.…
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