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Interview with 2016 NADA Chairman Jeff Carlson
Jeff Carlson assumes the gavel this month as the National Automobile Dealers Association's Chairman for 2016. He began his automotive career in 1973 with Ford Motor Co, At the urging…
Dealer NewsChimp, Chump, Champ – The 3 Stages of Successor Development
On a limited basis, The Rawls Group provides Successor Development Forums (SDF) for prospective leaders who feel they need coaching and education on the unique challenges
Dealer NewsWhat’s Your Dealership’s Chemistry with Women?
When it comes to customer service or sales, we often talk about having the right chemistry with a customer. But what does that really mean? What are the right ingredients…
Dealer News

