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Insights
Increasing Customer Retention starts TODAY
As a general manager or store director you are approached daily with the latest and greatest technique to attract more customers to your service department. Although this is a very…
Dealer NewsNew Changes to Overtime Regulations that will Impact Every Employer
The most significant change to wage-and-hour law in more than a decade was published yesterday. This change means that 4.2 million salaried, non-manufacturing workers
Dealer NewsIt’s Time to Part with the Participation Trophies
Entitlement is defined as believing you are owed special rewards, privileges or treatment. In essence entitlement says, “You owe me because I show up and belong, not because I step…
Dealer News

