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Poll: Service Key to Satisfied, Loyal Car Customers
The J.D. Power survey finds that among highly satisfied customers, 92% say they definitely will return to the same service facility for future warranty work and 83% say they definitely…
Dealer NewsWhat’s Next? Fix What You Are Doing First
Wonder why the Facebook Marketing your company is doing is not converting? There are a few things companies can learn from Christopher Kimball's new venture,
MarketingHow Marketers Are Responding to Connectivity and Transformation in the Automotive Industry
Connectivity and digitalization are the number one key trend disrupting the automotive business in 2016. According to KPMG’s Global Executive Survey 2016,
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