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Mystery Shoppers Put Tesla Dealerships in Cellar – Again
Fran O’Hagan is a methodical guy who’s baffled as to why Tesla stores year after year score so low in an annual mystery-shopping study of dealership sales effectiveness.
Dealer NewsThe Future of Car Ownership That No One Is Talking About
It has never been more clear that transformational change to one of the world’s largest industries is just around the corner. Car ownership is supposed to change — and when…
Dealer NewsWhy You Shouldn’t Let Employees Bring Personal Devices to Work
Imagine that you are applying for a loan at a bank. As you sit there with the loan officer, you notice that she is using a laptop with an American…
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