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Sales Stalling Out? Time to Switch to the ‘Service’ Gear
The automotive industry has a problem. As a recent WardsAuto article notes, after several years of increased demand and record-breaking sales numbers, car-buying momentum
Dealer News3 Service KPIs to Review Every Thursday
For service managers, I have found that Thursday is a good day to do a trial close as you get ready for the end of the week. By Thursday you…
Dealer NewsWitt’s Wise Words: Service Advisors [VIDEO]
ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service by tasking service advisors with the wrong responsibilities.
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