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Plugging Holes in the Service Bucket
We are in a new era; one in which dealers make most of their money on the service side and not in new vehicle sales. Yet, as an industry we…
Dealer NewsHow to Build Loyalty with Customers by Writing Emails
Customer loyalty entails not only attracting but retaining customers for one’s business. It involves marketing tactics and strategies that leave your customers feeling satisfied with the service received and memorable…
Dealer NewsWhat Questions Are Your Customers Asking & Why Are Those Important?
CallRevu President & Partner Michael Markette shares why the questions your customers as on the phone are vital to how you should interact with them.
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